Extract from 'Inside Housing Today '

Older people's charity Help The Aged is urging ministers to address Sheltered Housing residents' concerns about the demise of accommodation-based support services . Joe 'Oldman' , Housing Policy Officer for the charity said he was acting on behalf of residents who felt Floating Support was being used as an excuse for providing 'second rate' service in Sheltered Housing, 'The idea of Floating Support is that you provide support to a wide range of people, regardless of tenue, but the reality is whether there's sufficient funding to make that happen, residents are saying "we moved into Sheltered Housing because we thought there would be a resident's Warden and it's not fair that that's withdrawn". I do think there's a legitimate issue in saying that if we're going to provide Floating Support and it's going to replace residential Wardens, then we've got to do it properly and I do think that they (residents) have a legitimate basis of complaint"

One resident concerned about the issue is Alan Hindley, resident of Plumpton Lodge, a Hackney-based Sheltered Housing Scheme. He said"The greatest fear for tenants is to lose a resident Sheltered Housing Officer". Mr Oldman said: " The charity planned to commission research to get a better understanding of how the issue was affecting service users. Help the aged is hoping to meet a communities and local Government minister in the next few weeks to discuss the concerns. The department is due to publish its old people's housing strategy"